What should my child bring to training sessions at The Soccer Lab?

Players should bring indoor or turf soccer shoes, shin guards, a water bottle, and a positive attitude. All other equipment, including balls and cones, is provided by The Soccer Lab.

Do you offer private or small group soccer lessons/sessions?

Yes. We offer 1-on-1 private sessions and small group lessons for 2–4 players. Each session focuses on technical skills, footwork, and game intelligence at a pace that fits each athlete.

What ages and skill levels can participate in The Soccer Lab programs?

We train players of all ages and skill levels, from early development (ages 5–7) to competitive high school and adult athletes. Sessions are grouped by age and ability to ensure a positive learning environment.

What is your cancellation or reschedule policy?

Sessions canceled within 24 hours of the start time may be charged in full. We understand that emergencies happen—please contact us directly to discuss any exceptions or reschedule needs.

Where is The Soccer Lab located?

The Soccer Lab is located at 402 South Bolton Street, Jacksonville, Texas. We’re in the heart of East Texas, minutes from downtown, with convenient parking and a modern indoor training space.

Privacy Policy – The Soccer Lab - The Soccer Lab - Soccer Training and Tournaments in East Texas

Privacy Policy – The Soccer Lab

Last updated: October 25, 2025

The Soccer Lab (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard the data of visitors, athletes, and parents using our website thesoccerlab.co or any related booking, communication, or training platforms.

1. Information We Collect

We collect information that helps us provide training services, respond to inquiries, and manage bookings.

a. Information you provide to us

Name, phone number, and email address (for booking or inquiries)
Player information (name, age, skill level)
Payment details (processed securely through our third-party provider)
Messages, feedback, or forms submitted through our website or CRM

b. Information automatically collected

Browser type, device, IP address, and general location
Cookies and analytics data (via Google Analytics 4) to improve your site experience

We do not knowingly collect personal data from children under 13 without parental consent.

2. How We Use Your Information

We use the information we collect to:

Schedule and manage training sessions or bookings
Communicate updates, cancellations, or new program offerings
Inform you of upcoming soccer events, camps, clinics, and tournaments hosted or promoted by The Soccer Lab
From time to time, share helpful resources—such as recommended training equipment, gear, or partner discounts—from trusted vendors we believe support our players’ development.
If a recommendation includes an affiliate partnership, we’ll clearly disclose that relationship so you can make an informed choice.
Process payments and maintain accurate transaction records
Improve website performance and content relevance
Comply with legal or safety requirements

We do not sell or rent personal data to any third parties.

3. Legal Basis for Processing (GDPR Compliance)

For users in the European Economic Area (EEA), we process personal data under these bases:

Consent – when you fill out a form or sign up for communications
Contract performance – to provide booked training sessions
Legitimate interest – for security, analytics, and business operations
Legal obligation – to comply with record-keeping or safety laws

4. Sharing and Data Storage

We share information only as needed with trusted service providers such as:

Payment processors (e.g., Stripe, PayPal)
Email and CRM platforms (e.g., Brevo / Sendinblue, HubSpot)
Analytics providers (e.g., Google Analytics 4)

All partners are bound by privacy and data-processing agreements.
Your data may be stored securely in the United States and may be transferred internationally under GDPR-approved safeguards (Standard Contractual Clauses).

5. Your Rights and Choices

You have the right to:

Access or request a copy of your personal data
Correct inaccurate information
Request deletion of your data (“right to be forgotten”)
Opt out of marketing emails at any time via an unsubscribe link
For California residents: exercise CCPA/CPRA rights (access, delete, opt out of data sharing)

To make a request, email privacy@thesoccerlab.co.

6. Data Retention

We retain booking and contact information only as long as necessary for business, legal, or accounting purposes.
Training and communication records are reviewed periodically and deleted when no longer needed.

7. Cookies and Analytics

Our site uses cookies to:

Keep your session active during booking
Understand site performance and user behavior
Improve page speed and experience

You can control or delete cookies through your browser settings.

8. Security Measures

We implement administrative, technical, and physical safeguards to protect your data, including:

SSL encryption on all forms
Secure third-party payment gateways
Access controls for staff and partners

No online system is 100 % secure, but we take reasonable measures to prevent unauthorized access, disclosure, or misuse.

9. Children’s Privacy

We offer youth training programs but collect information only from parents or guardians.
If we learn that a child under 13 has submitted data directly, we will delete it promptly.

10. Contact Us

If you have any questions about this policy or your data, please contact:

The Soccer Lab
402 S Bolton St. Jacksonville, TX 75766
📧 privacy@thesoccerlab.co

11. Policy Updates

We may update this Privacy Policy periodically.
The latest version will always appear on this page with the “Last updated” date above.
Your continued use of our website after changes are posted means you accept those updates.